Terms of Service

Last updated: July 12, 2026

Effective Date: July 12, 2026

Introduction

Welcome to EvaFate.

EvaFate is an online platform that combines traditional metaphysical practices (including Bazi and Liuyao divination) with artificial intelligence technologies to provide AI-assisted content for personal reflection, cultural exploration, and educational purposes.

Before accessing, registering, logging in, purchasing, subscribing to, or using any services provided by EvaFate, please read these Terms of Service carefully. By accessing or using EvaFate, you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy and Refund Policy. If you do not agree to these Terms, please do not continue to use EvaFate.

1. Description of Services

EvaFate provides services including, but not limited to:

Bazi (Four Pillars of Destiny) analysis;

Online Liuyao (Six Lines) divination;

AI-assisted metaphysical interpretations;

AI-powered conversations;

Storage and retrieval of analysis histories;

Premium memberships, subscriptions, and other paid features;

Other relevant services introduced by EvaFate from time to time.

The content provided by EvaFate is generated by combining traditional cultural knowledge, artificial intelligence technology, and information provided by the user. It is strictly intended for personal learning, cultural experience, and reference purposes only.

2. Eligibility

You represent and warrant that:

You are at least 18 years of age, or have reached the legal age of majority in your jurisdiction;

You possess the legal capacity to enter into a binding agreement;

All information you provide to us is true, accurate, and complete;

You will use EvaFate in full compliance with all applicable laws.

If you do not meet the aforementioned age requirements, please immediately cease using our services.

3. User Accounts

You are solely responsible for safeguarding your account credentials and login information, and you assume full liability for all activities that occur under your account.

You must promptly update your account information to ensure its continued accuracy.

If you detect any unauthorized access, security breach, or other anomalies regarding your account, you must contact us immediately.

EvaFate reserves the right to take necessary measures to protect account and platform security under reasonable circumstances, including restricting logins, freezing accounts, or suspending services.

4. User Code of Conduct

When using EvaFate, you shall not:

Engage in any illegal activities or violate the legitimate rights and interests of others;

Upload, transmit, or disseminate any content that is unlawful, harmful, harassing, fraudulent, defamatory, obscene, or otherwise inappropriate;

Input unauthorized personal information of any third party;

Use automated programs, bots, crawlers, or scripts to access the services in bulk;

Reverse engineer, decompile, crack, bypass security mechanisms, or attempt to extract the source code of EvaFate;

Abuse the payment system, engage in malicious refunds, fraudulent chargebacks, or deceptive transactions;

Interfere with the normal operation of the platform or disrupt other users' experience;

Utilize EvaFate to construct datasets, models, or products that compete directly or indirectly with our services.

If any violation is discovered, we reserve the right to suspend or terminate your account without prior notice and take further legal action as necessary.

5. User Inputs and AI Outputs

You retain all legal rights you inherently possess over the content you input into the platform.

To enable us to deliver our services, you grant EvaFate a worldwide license to process, store, transmit, display, and use your input content strictly for the purpose of operating, maintaining, securing, and providing the Services.

Unless otherwise stated in our Privacy Policy or explicitly authorized by you, we will not use your personal data to train EvaFate's proprietary AI models.

AI-generated content is based on algorithmic processing and traditional cultural knowledge. It may contain errors, inaccuracies, inconsistencies, or information that is incomplete, outdated, or not applicable to your particular circumstances. * Due to the nature of machine learning, AI-generated outputs may be similar or identical to content generated for other users. You acknowledge and agree that you have no exclusive ownership over any specific AI-generated outputs.

6. Paid Services, Subscriptions, and Refunds

Merchant of Record Disclosure: EvaFate offers both free and paid services. All paid services are processed and billed by our Merchant of Record ("MoR"), currently Paddle. The MoR handles all payments, invoicing, global tax compliance, and relevant refund requests. When you purchase paid services, you concurrently agree to be bound by the MoR's Terms of Service and Privacy Policy.

Paid services may include premium memberships, credit top-ups, time-limited passes, or other digital services.

Renewal Rules: Unless specified otherwise, monthly or recurring subscriptions automatically renew at the end of each billing cycle until actively canceled by the user. Users may cancel renewals at any time via their billing management page. One-time purchases of digital products (such as individual credit bundles) do not automatically renew.

Refunds and Chargebacks: All refund processes are subject to our official Refund Policy. In cases of duplicate charges, systemic payment errors, or scenarios matching our refund criteria, we will assist you through the process.

Anti-Fraud Penalties: We strictly prohibit malicious chargebacks, payment fraud, or any abuse of the payment systems. Violators will face immediate account suspension or permanent termination. EvaFate explicitly reserves the right to pursue and recover all economic losses resulting from malicious chargebacks (including, but not limited to, chargeback fees levied by third-party processors, investigation expenses, litigation costs, and reasonable attorney fees).

EvaFate reserves the right to adjust its pricing tiers based on business development and operational costs. If a subscription price adjustment occurs, we will notify affected users within a reasonable period before the new billing cycle commences.

7. Intellectual Property Rights

Excluding the input content over which users retain legal rights, the EvaFate website and all of its inherent contents—including but not limited to software, page layouts, databases, trademarks, logos, brand names, documentation, graphics, functional designs, AI systems, and proprietary service content—belong to EvaFate or its respective licensors and are fully protected by international intellectual property laws.

Without prior written authorization, no individual may copy, modify, distribute, sell, lease, reverse engineer, or otherwise exploit the aforementioned materials. You may utilize AI-generated outputs strictly for personal learning, reference, and non-commercial purposes in compliance with these Terms.

8. Service Availability

EvaFate will make reasonable efforts to maintain stable operations. We reserve the right to modify, suspend, or discontinue any part of the Services at any time. Due to scheduled maintenance, system upgrades, network malfunctions, third-party service outages, force majeure, or other events beyond our reasonable control, the services may be temporarily interrupted, delayed, restricted, or halted. We do not warrant that the services will be completely continuous, timely, error-free, or perfectly aligned with all of your expectations.

9. Disclaimer of Warranties and Limitation of Liability

EvaFate provides its services on an "As Is" and "As Available" basis. To the maximum extent permitted by applicable law:

We do not guarantee the accuracy, completeness, timeliness, or suitability of AI outputs, metaphysical analyses, or other platform content;

We do not guarantee that the service will be uninterrupted, error-free, or perpetually accessible;

We do not guarantee that any generated results will align with your personal expectations.

The content provided by EvaFate is for personal learning, cultural exploration, and educational reference only. It does NOT constitute medical, legal, financial, investment, tax, psychological, employment, immigration, or any other form of professional advice. You are solely responsible for evaluating and relying upon any AI-generated output. Any decisions made based on EvaFate's content, and the subsequent consequences thereof, are borne solely by the user at their own risk.

To the maximum extent permitted by law, EvaFate shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including but not limited to loss of profits, data loss, business interruption, or loss of opportunity. In any event, EvaFate's cumulative liability arising out of or in connection with these services shall not exceed the total amount actually paid by you to EvaFate during the twelve (12) months immediately preceding the dispute.

10. Termination of Service

You may stop using EvaFate at any time and may terminate your account through the account deletion features provided within the application. We reserve the right to suspend or terminate your account immediately if:

You violate these Terms of Service or our Privacy Policy;

You engage in unlawful actions or improper exploitation of the platform;

You maliciously abuse platform resources;

You engage in payment fraud or initiate malicious chargebacks;

You threaten platform security or disrupt other users;

Retention is required by applicable statutory regulations;

We identify any other reasonable circumstances.

Following account termination, clauses regarding intellectual property, limitation of liability, disclaimers, dispute resolution, and any other provisions which by their nature should survive termination, shall remain in full force and effect.

11. Governing Law and Jurisdiction

These Terms shall be governed by, construed, and enforced in accordance with the laws of [To be determined], without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms or EvaFate services shall first be submitted for amicable resolution through friendly negotiation. If negotiation fails, you explicitly agree to submit the dispute to the exclusive jurisdiction of the competent courts located in [To be determined] for adjudication through litigation. If you have any inquiries, you are welcome to reach out to our official customer support first, and we will make reasonable efforts to assist you.

12. Terms Updates and Language Governance

We may amend these Terms of Service from time to time due to legislative updates, product iterations, or adjustments in business models. Revised versions will be posted on the website and take effect immediately upon publication (unless stated otherwise). For material changes, we will provide notice through appropriate channels, such as site banners or direct emails. Your continued use of EvaFate after updates are posted signifies your acceptance of the revised Terms.

Language Governing Clause: These Terms of Service may be made available in multiple languages. If any ambiguity, inconsistency, or conflict arises between the English version and any translated version, the English version shall prevail.

13. Contact Us

If you have any questions concerning these Terms of Service, please contact us at:

Email: support@evafate.com

Recommended Subject Line: Terms of Service Inquiry

We will make reasonable efforts to respond within a reasonable period. To protect your account security and data privacy, we may require identity verification before executing or processing specific requests.

Refund Policy

1. General Policy: No Refunds

All paid services provided by EvaFate (including but not limited to premium memberships, credit top-ups, time-limited passes, and other digital services) consist of digital content and instant AI-powered services. Due to the nature of digital products, all purchases are generally non-refundable except as expressly stated in this Refund Policy.

Each refund request will be evaluated individually based on the specific information provided, and all refund decisions are made strictly on a case-by-case basis.

2. Exceptional Refund Scenarios

Notwithstanding the general policy, refund requests may be reviewed and authorized by us or our Merchant of Record ("MoR") under the following exceptional circumstances after proper verification:

Duplicate or Erroneous Charges: Double billings or erroneous charges directly caused by platform technical faults or systemic glitches.

Non-Delivery of Service: The user was successfully charged, but the purchased Credits were not successfully delivered or premium features failed to unlock due to systemic issues (excluding user-end network or operational errors), and we are unable to restore the service within a reasonable time after reasonable attempts.

Statutory Rights: This Refund Policy does not affect any mandatory rights granted under applicable consumer protection laws (e.g., compulsory cooling-off periods under EU consumer directives, provided that the user has not consumed or utilized any portion of the purchased Credits or services).

3. Abuse Prevention & Right to Deny Refunds

To maintain a fair operational environment, we reserve the right to deny refunds where abuse, fraud, or repeated refund requests are suspected or detected (such as a recurring loop of purchasing and requesting refunds on the same account or payment instrument).

4. Subscription Cancellation Rules

For recurring billing plans (e.g., monthly memberships):

You may cancel your subscription at any time via your billing management page.

Upon cancellation, you will retain access to your premium benefits for the remainder of your current pre-paid billing cycle.

Past subscription charges are non-refundable. We do not provide prorated refunds for unused days within a billing cycle.

5. How to Submit a Refund Request

If you believe your case qualifies under the exceptional scenarios mentioned above, please submit your request using the following steps:

Use the subject line: Refund Request - [Your Account Email].

Include the following details in your email: your account email, the Order ID issued by our Merchant of Record (MoR), transaction date, payment amount, and a clear description or evidence (e.g., screenshots) of the issue.

We will make reasonable efforts to review your request and respond, typically within 7 business days. If approved, the refund will be credited back to your original payment method. Actual processing times vary depending on your financial institution.

6. Anti-Fraud & Chargeback Policy

We strictly prohibit any form of malicious or fraudulent chargeback requests submitted through banks or credit card issuers. If you have any questions regarding a charge, you must contact EvaFate customer support first to seek an amicable resolution.

Fraudulent chargebacks constitute a material breach of our Terms of Service. Following a proper investigation into the matter, we reserve the right to suspend or permanently terminate any account associated with fraudulent transactions or malicious chargebacks.

Where permitted under applicable law, EvaFate explicitly reserves the right to pursue and recover all economic liabilities arising from malicious chargebacks, including but not limited to chargeback penalties, dispute fees, collection costs, and reasonable attorney fees.

This Refund Policy should be read together with our Terms of Service and Privacy Policy.